How long does the approval process take?
Most transfer requests are reviewed within 7-10 days after all documentation is received. Additional time may be required if further review or inspection is needed.
Why are photos required?
Photos allow us to verify that the product is in good condition and has not been modified, moved, or damaged. This helps ensure the product continues to perform safely and as designed.
What documents are required?
To process your request, we require: Completed Warranty Transfer Form Proof of home purchase (closing statement, deed, or similar document) Interior photos of the TEMO® product Exterior photos of the TEMO® product Photos showing how the product is attached to the home Please review the sample photo guidelines before submitting.
How much does the transfer cost?
The transfer fee is $500 and is payable upon approval of the transfer request. We accept: Check Credit card (processing fees may apply)
Who is eligible to transfer the warranty?
The warranty may be transferred only once from the original purchaser to the immediate successor homeowner. The transfer must be requested within 120 days of the home purchase date.
What is a TEMO® Warranty Transfer?
A TEMO® Warranty Transfer allows a one-time transfer of the original limited warranty from the original homeowner to the new homeowner after the home is sold. This helps provide continued peace of mind and protects your investment.
Q: Are Temo Pergolas Hail Resistant?
A: Yes, our pergolas are made with Heavy Gauge aluminum, which can withstand 95% of hail storms when closed, and 99% of hail storms when open.
Does TEMO work with commercial properties?
Yes. TEMO manufactures and installs outdoor structures for restaurants, hotels, resorts, event venues, and office complexes.
Why should a business invest in an outdoor structure?
A professional-grade pergola, patio cover, or sunroom expands usable space, attracts more guests, and boosts revenue by extending the outdoor season for dining, lounging, or hosting.
What types of commercial projects does TEMO handle?
We frequently build for: Restaurants and Cafés Hotels and Resorts Event Venues Residential Developments Corporate and Office Campuses
