Who can I contact with questions?
Our Customer Service team is happy to help. Please contact us using the information above or call us at (586) 286-0410.
Where do I send my request?
Please submit your form and documentation to: Register Online on our website: www.TemoInc.com/warranty or Mail to: TEMO, Inc. Attn: Warranty Dept 20400 Hall Road Clinton Township, MI 48038
What happens after the transfer is approved?
Once approved: The new homeowner becomes the warranty holder. Coverage remains subject to the original warranty terms and limitations.
Can TEMO® inspect the product?
Yes. TEMO® reserves the right to request additional information or schedule an inspection before approving a transfer.
What if my home inspection report mentions the TEMO® product?
You may still apply for a transfer. TEMO® will review the condition of the product and determine eligibility.
Does the transfer cover pre-existing issues?
No. The warranty transfer does not cover issues that existed before the transfer or that were caused by improper use, maintenance, or modification.
What if I miss the 120-day deadline?
Unfortunately, requests received after 120 days from the home purchase date are not eligible for transfer.
Can the warranty be transferred more than once?
No. The warranty is transferable only one time.
What happens if the product has been modified or repaired?
The warranty may not be eligible for transfer if the product shows: Unauthorized repairs Structural or aesthetic modifications Relocation or changes to the original installation Improper maintenance or misuse Damage beyond normal wear and tear
Will the warranty period start over?
No. The original warranty period does not restart or extend. The new homeowner receives the remaining balance of the original warranty.
