Privacy Policy
Last Updated: September 1, 2023
This Privacy Policy discloses the privacy practices for Temo Sunrooms, Inc. (“Company”, “we”, “us”, or “our”) including how we collect and use the personal information you provide to us on our website; https://www.temosunrooms.com and all other websites, mobile sites, applications, platforms and tools where this Privacy Policy appears or is linked (collectively, the “Website”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
We collect, use and are responsible for certain personal information about you. When we do so we are subject to various laws in the United States and Canada, and we are responsible as “controller” of that personal information for the purposes of those laws.
By providing information to us (by any means, whether in correspondence, via our Website, or otherwise), using our Website, or continuing to use our services, you acknowledge that you have read, understood, and consent to be bound by this Privacy Policy.
If you do not agree with this PRIVACY Policy or our practices, you may not use our WEBSITE. This PRIVACY Policy may change from time to time and your continued use of our WEBSITE constitutes your acceptance of those changes. We encourage you to review this PRIVACY Policy periodically.
Information Collection
While using the Website, we may ask you to provide us with certain information that identifies, relates to, describes, is reasonably capably of being associated with, or can be reasonably linked, directly or indirectly with a particular consumer or household (“personal information”),.
We may collect and use the following personal information:
- Identifiers such as your name, e-mail address, phone number, zip code, Internet Protocol address.
- Information that identifies, relates to, describes, or is capable of being associated with, a particular individual.
- Commercial information (e.g., records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies).
- Professional or employment related contact information of our product dealers only.
- Sensory data (e.g. photos that are shared with us and directly related to the purchase of our products, which we use for marketing purpose).
- Characteristics of protected classifications under federal law (e.g. veteran or military status).
- Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement).
We only have access to/collect information that you voluntarily give us.
How Your Personal Information is Collected
We collect most of this personal information directly from you, via contact forms on our Website. However, we may also collect information:
- Directly from a third party (e.g., our product dealers) when you buy a product from us;
- From cookies on our Website; and
- Via our IT systems, including automated monitoring of our Website and other technical systems, such as our computer networks and connections, communications systems, email and instant messaging systems:
How and Why We Use Personal Information
Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.:
- To comply with our legal and regulatory obligations;
- For the performance of our contract with you or to take steps at your request before entering into a contract;
- For our legitimate interests or those of a third party; or
- Where you have given consent.
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
We will use your personal information to respond to you and to address the reason you contacted us. We may also use your personal information for the following purpose:
- To provide products and services.
- To prevent and detect fraud.
- Ensuring business policies are adhered to, e.g. our Terms of Use and other policies covering security and internet use.
- Operational reasons, such as improving efficiency, training and quality control.
- Statistical analysis to help manage your business, e.g. in relation to our customer base, product range or other efficiency measures.
- Updating and enhancing customer records.
- Marketing our services (and those of selected third parties) to:
- existing and former customers;
- third parties who have previously expressed an interest in your products or services;
- third parties with whom you have had no previous dealings.
- Conducting checks to identify our product dealers and verify their identity.
- Credit reference checks via external credit reference agencies for our product dealers only.
We may also anonymize, aggregate or de-identify personal information so the end-product does not identify you or any other individual. For example, we may use this information to generate norms by industry, geography, level, etc., enable us to understand where our services are being utilized, conduct ongoing validation studies, compile reports, and improve the services. Such aggregated, anonymized or de-identified information is not considered personal information for purposes of this Privacy Policy and we may use it for any purpose.
Who we Share Personal Information With
We routinely share personal information with:
- Service providers and other third parties we use to help us run our business, such as our product dealers, marketing agencies or website hosts; and
- Social media websites you choose to link to.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
We will not share your information with any other third party, other than as necessary to fulfill your request and with your consent.
Promotional Communications
Unless you ask us not to, we may use your personal information to contact you via email, text messaging, telephone, and postal mail in the future to tell you about specials, new products or services, or changes to this Privacy Policy.
We have a legitimate interest in processing your personal information for promotional purposes (see above “How and Why We Use Personal Information”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.
You have the right to opt out of receiving promotional communications at any time by:
- Contacting us by using one of the methods listed in the “How To Contact Us” section below; or
- Using the “unsubscribe” link in emails or “STOP” number in texts.
We may ask you to confirm or update your marketing preferences if you instruct us to provide further products or services in the future, or if there are changes in the law, regulation, or the structure of our business.
Cookies
We use “cookies” on the Website. A cookie is a small text files of information stored by the internet browser on a Website visitor’s hard drive. We may use these cookies to help us improve your access to the Website and identify repeat visitors to the Website. Cookies can also enable us to track and target the interests of our users to enhance their experience on the Website. Usage of a cookie is in no way linked to any personally identifiable information on the Website.
There are a number of different types of cookies, however, our Website uses:
- Essential – These cookies are necessary to the core functionality of our Website and some of its features, such as access to secure areas.
- Performance and Functionality – These cookies are used to enhance the performance and functionality of our Website. For example, we may use these cookies so that we recognize you on our Website and remember your previously selected preferences. These could include what language you prefer and your geographic location. These cookies are nonessential to the use of our Website, however, without these cookies, certain functionality may become unavailable. These are first-party cookies.
- Advertising – These cookies are used to make advertising messages more relevant to you. They prevent the same ad from continuously reappearing, ensure that ads are properly displayed for advertisers, and in some cases select advertisements that are based on your interests. Our company sometimes shares online data collected through these cookies with our advertising partners. This means that when you visit another site, you may be shown advertising based on your browsing patterns on our Website. A mix of first-party and third-party cookies are used.
- Analytics and Customization – Our company uses these cookies and technologies to analyze how the Website is accessed, used, or performing in order to improve your user experience and to maintain, operate and continually improve the Website. For example, we use Google Analytics on the Website to collect: page url/page title and user browser/system information, which includes browser type, referrer, language, java/flash support, IP address, and ad-serving data. For information on how Google Analytics collects and processes data, visit www.google.com/policies/privacy/partners/. To opt-out of Google Analytics, visit Google’s “How you Can Control the Information Collected by Google on these Sites and Apps” article available here.
- Unclassified – These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
Some of our business partners may use cookies on the Website (e.g., advertisers). However, we have no access to or control over these cookies. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit the Website, and to understand your choices about having such advertisers’ cookies turned off, please visit http://www.aboutads.info/choices/, http://www.youronlinechoices.com/, or http://www.networkadvertising.org/.
Web Beacons
Our Website contains electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Website is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns. We use a third party to gather information about how you and others use our Website. For example, we will know how many users access a specific page and which links they clicked on.
How to manage cookies.
You have the right to decide whether to accept or reject certain cookies. You can set your browser not to accept cookies, and the above websites tells you how to remove cookies from your browser. However, in a few cases, some of our Website features may not function as a result. Essential cookies cannot be rejected, as they are strictly necessary to provide you with our Website.
Do Not Track
Company does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, Safari allows you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can also do the following at any time by contacting us (See “How to Contact Us” below):
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data
If you are a resident of Canada, California, Colorado, Connecticut, Iowa, Virginia, or Utah please go to our Privacy Notice Addendum to learn about additional rights you may have under applicable data protection laws. Please note that we may maintain copies of information that you have updated, modified or deleted, as permitted, in our business records and in the normal course of our business operations, as permitted or required by applicable law.
Security
We take reasonable and appropriate physical, technical, and administrative precautions to protect your information from unauthorized use, access, loss, misuse, alteration, or destruction. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. However, no method of electronic transmission or storage, is 100% secure. Therefore, we cannot guarantee its absolute security. As such, you agree any such disclosure of information is at your own risk.
Surveys & Contests
From time-to-time the Website may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the Website.
Links
The Website may link to other websites. If, in your interactions with the Website, you are linked or directed to, or click on, a third party website, we cannot control what information you may provide to that party or on that website. Please be aware that we are not responsible for the content or privacy practices of such other websites and we are not responsible for how that party may use or disclose any information you may provide to them. This is not as an endorsement by us of any third party website, content that may be offered on such third party website, or of any products or services provided by such third party. We do not control, nor are we responsible for, such third party website, product or service offerings. We encourage you to exercise caution before providing them with your personal information read the privacy statements of any other website that collects personal information. You should contact the site administrator for such third party website if you have any complaints, claims, concerns or questions regarding such third party website or its privacy practices.
How Long Your Personal Information Will Be Kept
We will keep your personal information while you have an account with us or while we are providing products or services to you. Thereafter, we will keep your personal information for as long as is necessary:
- To respond to any questions, complaints or claims made by you or on your behalf;
- To show that we treated you fairly; or
- To keep records required by law.
We will not retain your personal information for longer than necessary for the purposes set out in this Privacy Policy. Different retention periods apply for different types of personal information. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of the personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
A Note to Users Outside of the United States
Our Company is headquartered in the United States and utilizes service providers in the United States. The Website is not intended for visitors outside the United States or Canada.
If you are a non-U.S. user of the Website, by visiting our Website or providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy and our Company and our service providers may transfer your personal information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. In particular, you are advised that the United States uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. Where the laws of your country allow you to do so, by using the Website or by providing your data, you consent and authorize Company to transfer, store, and use all such personal information in the United States (and any other country where we operate) which may not offer an equivalent level of protection to that required in the country where you reside and to the processing of that personal information by us on our servers located in the United States, as described in this Privacy Policy. If you do not want your personal information transferred to the United States and any other country where we operate, please do not submit any information to us or use the Website.
Children And Our Website
Our Website is not directed to children, and you may not use our Website if you are under the age of 18. If you are under age 18, do not use our Website or provide any information about yourself including, without limitation, your name, address, email address or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under age 13 without verification of parental consent, in compliance with the Children’s Online Privacy Protection Act, we will purge such information from our database. If you believe we may have any information from or about a child under age 13, please see our “How to Contact Us” section below. Please visit the FTC’s website at www.FTC.gov for tips on protecting children’s privacy online.
Notification of Changes
This Privacy Policy was published on the date “Last Updated” above.
We reserve the right to update or change this Privacy Policy at any time and you should check this Privacy Policy periodically. Changes to this Privacy Policy will be made by updating this page. Your continued use of the Website after we post any modifications to this Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
How To Contact Us
Please contact us by post, email or telephone if you have any questions about this Privacy Policy or the information we hold about you.
https://www.temosunrooms.com/contact/
Privacy Notice Addendum
This Privacy Notice Addendum (“Notice”) supplements the information contained in the above Privacy Policy and applies solely to all visitors, Users, and others who reside in Canada or the State of California, Colorado, Connecticut, Iowa, Virginia, or Utah (“consumers” or “you”). We adopt this Notice to comply with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), California Consumer Privacy Act of 2018 (CCPA), the California Privacy Rights Act of 2020 (CPRA), the Colorado Privacy Act of 2021, the Connecticut Data Privacy Act of 2022, the Iowa Consumer Data Protection Act of 2023, the Utah Consumer Privacy Act of 2022, the Virginia Consumer Data Protection Act of 2023, and certain other privacy and data protection laws, as applicable (collectively, the “Statutes”). Any terms defined in the Statutes will have the same meaning when used in this Notice. Any terms used in this Notice but undefined herein shall have the meaning provided in the Privacy Policy.
As further set forth in our Privacy Policy, we may collect certain information that is (i) linked or reasonably linkable to an identified or identifiable individual or natural person, or (ii) that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household, or (iii) as further defined in the Statutes as “Personal Data” or “Personal Information,” as further set forth below:
| Categories of Personal Information | Examples (not intended to be exhaustive) | Collected |
| Identifiers | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers | Yes |
| Information that identifies, relates to, describes, or is capable of being associated with, a particular individual | His or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information | Yes |
| Characteristics of protected classifications under California or federal law | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information) | Yes (veteran status only) |
| Commercial information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | Yes |
| Biometric information | A retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry | No |
| Internet or other electronic network activity information | Browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement | Yes |
| Geolocation data | Physical location or movements | No |
| Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information | Yes |
| Professional or employment-related information | Compensation, business contact information, paystubs for employment verification | Yes (for our product dealers only) |
| Education information, defined as information that is not publicly available personally identifiable information (as defined in the Family Educational Rights and Privacy Act (FERPA)) | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records | No |
| Sensitive personal information | (1) Personal information that reveals: (A) A person’s social security, driver’s license, state identification card, or passport number; (B) A person’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (C) A person’s precise geolocation; (D) A person’s racial or ethnic origin, religious or philosophical beliefs, or union membership; (E) The contents of a person’s mail, email, and text messages unless the business is the intended recipient of the communication; (F) A person’s genetic data;
(2) the processing of biometric information for the purpose of uniquely identifying a consumer; (3) personal information collected and analyzed concerning a consumer’s health, or a personal information collected and analyzed concerning a consumer’s sex life or sexual orientation |
No |
| Inferences drawn from any of the information identified above | Profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes | No |
I Canada’s Personal Information Protection And Electronic Documents Act
The Personal Information Protection and Electronic Documents Act (PIPEDA) provides consumers who are Canadian residents with specific rights regarding their Personal Information. This section describes your rights under PIPEDA and explains how to exercise those rights.
- You have a right to know how your Personal Information will be used. We will explain why we need your Personal Information before or when we collect it, if the purpose is not already clear.
- We will collect Personal Data only for the purposes we’ve identified or for the primary uses described in our Privacy Policy. We shall collect information by fair and lawful means only.
- We will not use or disclose your Personal Data other than for the purposes for which it was collected unless we receive your consent or unless we are required or permitted to by law.
- We will keep your Personal Information only for as long as it needs to for the purposes identified in our Privacy Policy, as required by law, or as necessary to resolve any disputes you may have concerning our Portal or Services. We will follow internally set guidelines and use care in the disposal, destruction, or de-identification of Personal Information to prevent unauthorized parties from gaining access to such Personal Information.
- We will maintain accurate, complete and up-to-date Personal Information as required for the identified purposes associated with its collection. Please let us know if your contact or other Personal Information changes.
- Upon your written request, and subject to exceptions as permitted or mandated by law, we will inform you of the existence, use and disclosure of your Personal Information and will give you access to that Personal Information. You may challenge the accuracy and completeness of your Personal Information and have it amended as appropriate.
Complaint Compliance
We maintain procedures for addressing and responding to all inquiries or complaints from you about our handling of Personal Information. We will inform individuals who make inquiries or lodge complaints of the existence of relevant complaint procedures. We may seek external advice where appropriate before providing a final response to individual complaints. We shall investigate all complaints. If a complaint is found to be justified, we will take appropriate measures, including, if necessary, amending our policies and procedures.
II Your Rights Under the CCPA and CPRA
The California Consumer Privacy Act of 2018 (CCPA), the California Privacy Rights Act of 2020 (CPRA) provides consumers who are California residents with specific rights regarding their Personal Information. This section describes your rights under the CCPA and CPRA and explains how to exercise those rights.
| Disclosure of Personal Information We Collect About You | You have the right to know:
|
| Personal Information Sold, Shared, Disclosed, or Used for a Business Purpose | In connection with any Personal Information we may sell or disclose to a third party for a business purpose, you have the right to know:
· The categories of Personal Information about you that we sold and the categories of third parties to whom the Personal Information was sold; and · The categories of Personal Information that we disclosed about you for a business purpose. You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale or disclosure of your Personal Information. If you exercise your right to opt-out of the sale or disclosure of your Personal Information, we will refrain from selling your Personal Information, unless you subsequently provide express authorization for the sale of your Personal Information. To opt-out of the sale [or disclosure] of your personal information, visit our homepage and click on the Do Not Sell My Personal Information link here: [URL]. |
| Right to Limit Use and Disclosure of Sensitive Personal Information. | You have the right to opt-out of the use and disclosure of your sensitive Personal Information for anything other than supplying requested goods or services.
We do not collect sensitive Personal Information and therefore we do not use or disclose any of your sensitive Personal Information for any reason other than supplying the requested goods or services. |
| Right to Correction | You have the right to request correction of inaccurate Personal Information maintained by us about you. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate Personal Information. |
| Right to Deletion | Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not delete your Personal Information if it is necessary to: · Complete the transaction for which the Personal Information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; · Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; · Debug to identify and repair errors that impair existing intended functionality; · Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; · Comply with the California Electronic Communications Privacy Act; · Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; · Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; · Comply with an existing legal obligation; or · Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information. |
| Protection Against Discrimination | You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:
Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to our business by your Personal Information. |
III Personal Information We Sold or Disclosed for a Business Purpose.
In the preceding 12 months, we have sold to one or more third parties the following categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
- Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers);
- Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information;
- Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies);
- Professional or employment related contact information of our product dealers only;
- Sensory data (e.g. photos that are shared with us and directly related to the purchase of our products, which we use for marketing purpose);
- Characteristics of protected classifications under federal law (e.g. veteran or military status);
In the preceding 12 months, we have disclosed for a business purpose to one or more third parties the following categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
- Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers);
- Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information;
- Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies);
- Professional or employment related contact information of our product dealers only;
- Sensory data (e.g. photos that are shared with us and directly related to the purchase of our products, which we use for marketing purpose);
- Characteristics of protected classifications under federal law (e.g. veteran or military status);
- Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement).
IV Your Rights Under the Colorado Privacy Act of 2021
The Colorado Privacy Act provides consumers who are Colorado residents with specific rights regarding their Personal Data. This section describes your rights under the Colorado Privacy Act and explains how to exercise those rights.
| Right to Opt-Out | You have the right to opt out of the processing of Personal Data concerning you for the purposes of:
|
| Right of Access | You have the right to confirm whether we are processing Personal Data concerning you and to access your Personal Data. |
| Right to Correction | You have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data. |
| Right to Deletion | You have the right to delete Personal Data concerning you. |
| Right to Data Portability | When exercising the right to access Personal Data, you have the right to obtain the Personal Data in a portable, and to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
You may exercise this right no more than two times per calendar year |
| Right to Appeal | We hope that we can resolve any query or concern you raise about our use of your Personal Data. However, if we do not take action on your request to exercise any of your rights, we will inform you without undue delay after the receipt of the request for not taking action. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision.
The Colorado Privacy Act also gives you right to contact the Colorado Attorney General if you have concerns about the results of your appeal. |
V Your Rights Under the Connecticut Data Privacy Act of 2022
The Connecticut Data Privacy Act of 2022 provides consumers who are Connecticut residents with specific rights regarding their Personal Data. This section describes your rights under the Connecticut Data Privacy Act of 2022 and explains how to exercise those rights.
| Right to Access | You have the right to confirm whether or not we are processing your Personal Data and to access such Personal Data. |
| Right to Correction | You have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data. |
| Right to Deletion | You have the right to request that we delete Personal Data provided by, or obtained about, you. |
| Right to Data Portability | You have the right to obtain a copy of your Personal Data processed by us, in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another controller without hindrance, where the processing is carried out by automated means. |
| Right to Opt-Out | You have the right to opt out of the processing of the Personal Data for purposes of:
|
| Right to Appeal | We hope that we can resolve any query or concern you raise about our use of your Personal Data. However, if we do not take action on your request to exercise any of your rights, we will inform you without undue delay after the receipt of the request for not taking action. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision. |
VI Your Rights Under the Iowa Consumer Data Protection Act of 2023
The Iowa Consumer Data Protection Act of 2023 provides consumers who are Iowa residents with specific rights regarding their Personal Data. This section describes your rights under the Iowa Consumer Data Protection Act of 2023 and explains how to exercise those rights.
| Right to Access | You have the right to confirm whether we are processing your Personal Data and to access such Personal Data.
You may exercise this right no more than twice annually. |
| Right to Delete | You have the right to request we delete Personal Data provided by you. |
| Right to Data Portability | You have the right obtain a copy of your Personal Data that you previously provided to us in a portable and, to the extent technically practicable, readily usable format that allows you to transmit the data to another controller without hindrance, where the processing is carried out by automated means. |
| Right to Opt-Out | You have the right to opt out of the sale of Personal Data.
We do not sell your Personal Data. |
| Right to Appeal | We hope that we can resolve any query or concern you raise about our use of your Personal Data. However, if we do not take action on your request to exercise any of your rights, we will inform you without undue delay after the receipt of the request for not taking action. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision.
The Iowa Consumer Data Protection Act of 2023 also gives you right to contact the Iowa Attorney General if you have concerns about the results of your appeal. |
VII Your Rights Under the Utah Consumer Privacy Act of 2022
The Utah Consumer Privacy Act of 2022 provides consumers who are Utah residents with specific rights regarding their Personal Data. This section describes your rights under the Utah Consumer Privacy Act of 2022 and explains how to exercise those rights.
| Right to Access | You have the right to confirm whether we are processing your Personal Data and access your Personal Data. |
| Right to Delete | You have the right to delete your Personal Data that you provided to us. |
| Right to Data Portability | You have the right to obtain a copy of your Personal Data that you previously provided to us, in a format that:
|
| Right to Opt-Out | You have the right to opt-out of the processing of your Personal data for purposes of:
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VIII Your Rights Under the Virginia Consumer Data Protection Act of 2023
The Virginia Consumer Data Protection Act of 2023 provides consumers who are Virginia residents with specific rights regarding their Personal Data. This section describes your rights and explains how to exercise those rights under the Virginia Consumer Data Protection Act of 2023.
| Right to Access | You have the right to confirm whether or not we are processing your Personal Data and to access such Personal Data.
You may exercise this right no more than twice annually. |
| Right to Correction | You have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data. |
| Right to Delete | You have the right to request we delete Personal Data provided by or obtained about you. |
| Right to Data Portability | You have the right to obtain a copy of your Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another controller without hindrance, where the processing is carried out by automated means. |
| Right to Opt-Out | You have the right to opt out of the processing of the Personal Data for purposes of:
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| Right to Appeal | We hope that we can resolve any query or concern you raise about our use of your Personal Data. However, if we do not take action on your request to exercise any of your rights, we will inform you without undue delay after the receipt of the request for not taking action. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision.
The Virginia Consumer Data Protection Act of 2023 also gives you right to contact the Virginia Attorney General if you have concerns about the results of your appeal. |
IX How to Exercise Your Rights
If you would like to exercise any of your rights as described in this Privacy Policy, please:
- Call us, toll-free, at []; or
- Contact us using one of the available methods in the “How to Contact Us” section of our Privacy Policy.
Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.
If you choose to contact us directly by, you will need to provide us with:
- Enough information to identify you (e.g., your full name, address and customer or matter reference number);
- Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
- A description of what right you want to exercise and the information to which your request relates.
You may use a representative, called an “authorized agent,” to submit a request to us. An authorized agent means a natural person, or a business entity registered with the California Secretary of State, that you have authorized to act on your behalf. In order to protect your privacy, Company requires you to confirm that you have provided the authorized agent permission to submit the request and you must provide the authorized agent with signed permission. “Signed” means that the written attestation, declaration, or permission has either been physically signed or provided electronically pursuant to the Uniform Electronic Transactions Act. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 must submit proof of statutory power of attorney, but consumer verification is not required. Company may deny a request from an authorized agent that does not submit proof that they have been authorized to act on your behalf. Requests submitted by an authorized agent will still require verification of the person who is the subject of the request in accordance with the process described above.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.
Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.
